Ombudsmen in the Brazilian and Portuguese media: a reflection on the activities developed between 1989 and 2013

Fernando Oliveira Paulino, Madalena Oliveira

Resumo


This article aims to reflect on the history of the practices of ombudsmen in the Brazilian and Portuguese media, seeking simultaneously to identify the challenges and difficulties inherent to this function in mediatic communication. A comparative approach is adopted here, which, as is generally the case in social science, seeks to discover regularities and recognize differences in the activities developed by the ombudsmen in Brazil and Portugal between 1989 and 2013. Hence, using comparison to obtain a method to objectify the analysis, this study purports to outline the function in communication vehicles in both countries. With almost 25 years’ existence in the lusophone sphere and, despite having properties such as the accountability mechanism, hetero- and auto-regulation, the ombudsman has not been widely adopted in Portuguese-speaking countries. In Brazil, the expansion of the function is still conceivable, while in Portugal, the ombudsman is an instrument undergoing steady decline. Affected by the European economic crisis, the Portuguese media have resisted the establishment of the institution  and those who have already accepted it seem to be abandoning it progressively.


Palavras-chave


Ombudsman; Accountability; Ethics; Meta-speech

Texto completo:

PDF (English)

Referências


BALZAC, Honoré. Os jornalistas. Rio de Janeiro: Ediouro, 2004.

BARBER, Carlos Maciá. Um modelo de Defensor del Lector, del Oyente y del Telespectador para el perfeccionamiento del ejercicio del periodismo en España. Comunicación y Sociedad, Navarra, v. 19, n. 1, 2006, p. 47-66, 2006.

COSTA, Caio Túlio. Ombudsman. O Relógio de Pascoal. São Paulo: Geração Editorial, 2006.

EVERS, Huub. The news ombudsman: lightining rod or watchdog? Central European Journal of Communication, Wroclaw, v. 5, n. 2 (9), p. 224-242, Outono, 2012.

EBERWEIN, T.; FENGLER, S.; LAUK, E.; LEPPIK-BORK, T. (Ed.), Mapping Media Accountability – in Europe and Beyond, Köln: Herbert von Harlem Verlag, p. 7-21, 2011.

FIDALGO, Joaquim. Em nome do leitor: as colunas do provedor do Público. Coimbra: Minerva, 2004.

HALLIN, Daniel C.; MANCINI, Paolo. Comparing Media Systems: Three Models of Media and Politics. Cambridge: Cambridge University Press, 2004.

JUUSELA, Pauli. Journalistic Codes of Ethics in the CSCR Countries. Tampere: University of Tampere, 1991.

KENNEY, Rick; OZKAN, Kerem. The ethics examiner and media councils: improving ombudsmanship and news councils for true citizen journalism. Journal of Mass Media Ethics: Exploring Questions of Media Morality, v. 26, n. 1, p. 38-55, 2011.

MAIA, Kenia. O ombudsman na Folha de S. Paulo: entre a crítica da mídia e as reclamações dos leitores. In: IV Encontro Nacional de Pesquisadores em Jornalismo, 4, Porto Alegre. Anais. Porto Alegre: SBPJor, 2006. p. 1-11. Available at: http://sbpjor.kamotini.kinghost.net/sbpjor/admjor /arquivos/ind_kenia_maia.pdf Accessed on: 15 abr 2013.

LAKATOS, Eva Maria; MARCONI, Marina de Andrade. Fundamentos de metodologia científica. São Paulo: Atlas, 1999

MARTINS, Fernando. A geração da ética. Coimbra: Minerva, 2005

MATA, Maria José. A autocrítica no jornalismo. Coimbra: Minerva, 2002.

MESQUITA, Mário. O Jornalismo em Análise: a coluna do Provedor dos Leitores em análise. Coimbra: Minerva, 1998.

OLIVEIRA, Madalena; PAULINO, Fernando Oliveira. O ombudsman nos meios públicos de comunicação em Portugal e no Brasil: da promessa de uma ética participada aos desafios cotidianos. In: LEDO, Margarita; LÓPEZ, Xosé; SALGUEIRO, María. Anuário Internacional de Comunicação Lusófona 2012: Medios Púbicos e espazo lusófono. Santiago de Compostela: Agacom, 2012.

SERRANO, Estrela. Para compreender o jornalismo. Coimbra: Minerva, 2006

WEMANS, Jorge. O Público em Público. Coimbra: Minerva, 1999




DOI: https://doi.org/10.25200/BJR.v10n1.2014.626

Métricas do artigo

Carregando Métricas ...

Metrics powered by PLOS ALM

Apontamentos

  • Não há apontamentos.


ISSN da versão online: 1981-9854

ISSN da versão impressa (descontinuada a partir de 2008): 1808-4079



Datas de publicação da revista

30 de abril - 30 de agosto - 30 de dezembro

 

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.